How it works
- 1
Connect your profiles
Link every profile with secure OAuth so Verb can pull in conversations across all of them.
- 2
Everything lands in one inbox
Comments, DMs, and mentions from every account flow into a single shared stream — no app-switching.
- 3
Assign and reply as a team
Route conversations to the right teammate and answer right from Verb, with no one stepping on each other.
- 4
Resolve and track response time
Close out conversations as you handle them and watch your response times across every channel.
Every interaction from every account, in one stream.
Verb pulls comments, DMs, mentions, and more from all your connected accounts into a single inbox — so nothing slips through and you never have to hop between apps to keep up.
One stream for everything
Comments, DMs, @-mentions, story replies, and quote-posts all land in the same place, so you reply from one screen.
Every channel, aggregated
Pull conversations from all your connected networks into one inbox instead of checking six apps a day.
Multiple accounts & brands
Manage several profiles, or several brands, side by side — each conversation tagged with the account it came from.
Threaded conversation history
See the full back-and-forth with a person in one thread, so you always reply with the right context.
Read & unread at a glance
Unread items stay front and center and clear as you handle them, so you can see exactly what still needs a reply.
Mentions & tags
Catch every place you're @-mentioned or tagged across networks, even when it isn't a direct reply to your post.
Work the inbox together, like a support team.
Assign conversations, leave notes for each other, and let routing rules send the right messages to the right people — so your whole team can cover the inbox without tripping over one another.
Assign conversations
Hand any conversation to the right person, so it's clear who owns the reply and nothing sits unclaimed.
Open, pending & resolved
Move conversations through statuses as you work them, so the inbox always shows what's still outstanding.
Collision detection
See when a teammate is already viewing or replying to a conversation, so two people never answer the same message.
Internal notes
Leave private notes on a conversation to loop in a teammate or add context — the customer never sees them.
Rules-based routing
Auto-route and escalate conversations by account, keyword, or type, so each one reaches the right person fast.
SLA alerts
Get flagged when a conversation has been waiting too long, so nothing important slips past your response window.
Clear the inbox in a fraction of the time.
Canned replies, labels, bulk actions, and filtering cut the busywork — and you can reply, like, hide, or delete right from Verb without ever opening the native app.
Saved replies
Drop in canned answers for the questions you get over and over, then tweak before you send.
Label conversations
Label conversations by topic, sentiment, or campaign so you can sort, filter, and report on them later.
Bulk actions
Resolve, hide, or assign a batch of conversations at once instead of working through them one by one.
Spam & keyword filtering
Auto-hide spam and filter by keyword so the junk stays out of the way and the real conversations rise to the top.
Reply, like, hide & delete
Take action on any comment or message straight from Verb — react, respond, hide, or remove without leaving the inbox.
Response-time analytics
Track response times and conversation volume per channel, so you can see where your team is keeping up and where it's behind.
Stay on top of every conversation, together.
I used to spend Sunday writing and scheduling the week's posts for X and LinkedIn. Now my agent reviews what performed best, helps shape the next batch of content, and uses Verb to schedule it all. It saves me a ton of time, and I get my Sundays back.
The MCP is the killer feature. We film with our creators, my OpenClaw agent edits and chops everything up, then Verb makes it dead simple to schedule all the posts right through the agent.
AI has changed how creative teams work. But scheduling can still eat up a ridiculous amount of time. Verb makes that part way easier for marketing teams, so the team spends less time manually queuing posts.
Frequently asked questions
The inbox is built to pull comments, DMs, and mentions from the accounts you connect across Instagram, Facebook, YouTube, LinkedIn, X, and TikTok. The exact mix of interactions per network depends on what each platform's API exposes; we'll publish a clear breakdown as we roll Engagement out.
Yes — that's the point of a unified inbox. When Engagement ships, comments, DMs, @-mentions, story replies, and quote-posts will all land in the same stream, so you work one queue instead of bouncing between each network's comments tab and message folder.
Collision detection will show when a teammate is already viewing or typing a reply to a conversation, so you don't double up. Paired with assignments and open/pending/resolved statuses, it'll always be clear who owns what and what's already been handled.
Yes. You'll be able to save replies for the questions you answer over and over — pricing, hours, where to buy — then drop one in and tweak it before sending. It keeps your team's tone consistent and clears repetitive messages in seconds.
Verb will auto-hide obvious spam and let you filter by keyword, so junk comments and bot DMs stay out of your way and the conversations that actually need a person rise to the top of the inbox.
Yes — that's the core of it. Once the inbox is live, you'll reply, like, hide, and delete comments and messages right from Verb. Everything you'd normally jump into Instagram or X to do, you'll do from the shared inbox instead.
Rules-based routing will let you auto-assign and escalate conversations by account, keyword, or type — so support questions go to support, sales leads go to sales, and the right person gets it without anyone triaging by hand.
Yes. Engagement will include response-time and volume analytics per channel, so you'll see how fast your team is answering, where the load is heaviest, and whether you're hitting the response windows you care about.
More ways to use Verb
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Put posting, replies, and reporting on autopilot.
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Let your AI agent schedule posts for you through Verb.
Be the first to try Engagement.
A shared inbox for every comment, DM, and mention. Get notified the moment it launches.